Feature

Feature

Power your AI agent With Custom Actions

Effortlessly automate your scheduling process with TRUFLOW AI. From checking availability to confirming appointments, our AI-powered solution ensures every interaction is seamless and efficient.

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Create a Custom Action

-> Go to the Settings tab and click on Custom Actions

-> Choose your knowledge source (URL, File, or Text)

-> With TruFlow AI’s Custom Actions, you can easily connect APIs

-> Add POST, GET, PUT, PATCH or DELETE requests.

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Add the Custom Action to Your Agent

-> Select your AI Agent

-> Click on “Add Action”

-> Choose the Custom Action you created (e.g. “Get Data”)

-> Add it to the workflow and you're done!

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Add the Custom Action in the Prompt

-> Select an AI Agent

-> Go to the Prompt section

-> Add a text prompt explaining the use case Example: If a user wants to find properties or get data

-> Clearly describe when the custom action should trigger

-> Type “/” to open prompt options

-> Select the “Get Data” custom action from the list

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Test the Custom Action via Live Call

-> Use the Call feature to test your AI agent in real time

-> You can speak with the agent live and see how it responds

-> Note: Custom actions won’t work in test calls they only function during actual live phone calls

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Questions and Answers

How can I create an AI voice agent for my company?

What’s included in the $0 plan?

Can the AI speak multiple languages?

Can I connect my agent to an exisiting phone number ?

What resources does my company need to work with TRUFLOW AI ?

How can I create an AI voice agent for my company?

What’s included in the $0 plan?

Can the AI speak multiple languages?

Can I connect my agent to an exisiting phone number ?

What resources does my company need to work with TRUFLOW AI ?

Step by step to use Custom Actions

How to Setup Our
Call Transfer Feature



Step by step to use Custom Actions